FAQs

It happens! If your order hasn't shipped yet, it can be cancelled. From there, just place a new order so we can get that heading to the right place! Once we have...

It depends on where you're located and the laws and regulations of your country. As a Canadian company, we do not charge any taxes or duties on orders shipped within...

Our processing time is 1-2 business days. This means that once you've placed your order, it will take 1-2 business days for us to process and package your order before...

We use Canada Post as our primary shipping carrier for most orders. Canada Post is a reliable and trusted shipping carrier that offers fast and secure shipping throughout Canada and around...

Yes, we are able to ship to PO boxes. When you are placing your order, simply enter your PO box address as the shipping address. Please note that some carriers...

Yes, we do! We are proud to offer worldwide shipping to our customers. No matter where you are in the world, we can ship your order directly to you. Just...

We do not have a physical store front for pickups. However, we do offer free local delivery to Regina, Saskatchewan and surrounding areas. So you can still receive your order conveniently...

The Extension Room is not held responsible for any lost or stolen packages that have a confirmed delivery to the address entered for an order. If you think you package has...

So you've just placed an order with us and you're probably wondering, how long is this going to take to get to you? Well, it all depends on a few...