FAQs
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Whats the difference between real hair and synthetic hair?
Real hair and synthetic hair are the two main types of hair used in wigs and hair extensions. Real hair is made from human hair, while synthetic hair is made...
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I think my package is lost
The Extension Room is not held responsible for any lost or stolen packages that have a confirmed delivery to the address entered for an order. If you think you package has...
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What does it mean when a product is on backorder?
At The Extension Room, we strive to keep our shelves fully stocked with all of your favourite products. However, due to high demand and the popularity of our products, certain items...
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How long does shipping take?
So you've just placed an order with us and you're probably wondering, how long is this going to take to get to you? Well, it all depends on a few...